Frequently Asked Questions

How does shipping work?

We ship all packages tracked via the Swedish Postal Service. Everything is packaged by hand and handled with great care by us. Due to the volume of orders and experience we do not follow custom instructions.

Pre-order

If you pre-order an item, it will not ship until the date specified. If you order other items along with your pre-order, they will also not ship until that date. If you want the non-pre-order items earlier, we suggest placing a seperate order. 

Turnaround

Within Sweden: Expect your package to arrive within 3-5 working days.

Rest of the world: It varies a lot but if your package hasn't arrived within 2-3 weeks please get in touch and we'll help you out. 

Digital downloads

At the moment we do not have system in place for automated deliveries of digital downloads. We'll give you it if you ask for it though. 

My package arrived damaged

That sucks. Let us know and we'll do our best to figure something out together with you. 

Refunds

Be careful when you order, especially t-shirts and the relevant sizes. We do not offer refunds generally. 

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